Hotel Client Expectations: 4 Easy Tips to Satisfy Your Guests

Guest expectation is at the forefront of the hospitality industry and customer satisfaction is every hotel’s number one aim as it leads to an increase in customer returns and retention. What’s even better than customer satisfaction? Exceeding customers’ expectations.  Anny Wooldridge Travel writer, journalist, editor and blogger. Anny has travelled to 28 countries, worked in […]

A Quick Guide to Content Marketing Development & Media Ecosystems for Independent Hotels

Content marketing and strategy development for hotels has become a major talking point over the last five years, with the main discussion being around its importance as well as new and innovate ways to improve it while also using it to gain and increase customers. Anny Wooldridge Travel writer, journalist, editor and blogger. Anny has […]

Hotel Palacio Improves Guest Experience by Using Arrivedo

In 2016, Arrivedo started its international expansion. Finding initial success within diverse cities of South America, the startup has since grown its presence to over 90 cities around and hosts over 500 hotels with a published Neighborhood Guide. Jacqueline Langen A multimedia journalist and photographer from Vancouver, Canada. While contributing to news publications including The […]

How to Polish Your Hotel’s Email Marketing Strategy and Increase Guest Experience

Email marketing strategies have been aiding businesses for the last five years. They are seen as a very cost-effective and high return on investment (ROI) form of marketing for companies in all sectors. Email marketing can allow a marketing strategy, such as an offer or discount code, to reach millions of potential customers with one […]

How Can Hotels Fight Back Against Airbnb & OTAs Online Marketing Actions?

When someone decides to take a trip and needs somewhere to stay, their options vary greatly from those available 10 years ago. Now there are big chain hotels, boutique hotels, Airbnb rentals, and single rented rooms. Anny Wooldridge Travel writer, journalist, editor and blogger. Anny has travelled to 28 countries, worked in Greece, France, America […]

3 Insights into Millennial & Centennial Travel Experiences

Many researchers are spending large amounts of time studying the differences between generation Y (millennials) and generation Z (centennials), but in certain situations for example travel experience, both generations have more in common than you may expect. Anny Wooldridge Travel writer, journalist, editor and blogger. Anny has travelled to 28 countries, worked in Greece, France, […]

Opening the Hotel Marketing Treasure Box

Marketing Treasure Box

Hola, I am Rodrigo Lopez, Co-Founder and Chief Product Officer of Arrivedo. After working at Adobe Systems, Yahoo! Mobile, and Banjo designing mobile products, I’ve decided to follow a childhood passion for travel and hospitality. Rodrigo Lopez Product Designer, Co-founder @Arrivedo A Peruvian driven by curiosity. Worked @Banjo @Yahoo @Adobe. Advisor @GoodPeople